Terms and Conditions of Sale
(T&C)
Terms and Conditions for Our T-Shirt and Clothing Sales
1. Introduction
Welcome to our virtual clothing and art sales website. These Terms and Conditions of Sale (T&C) govern the sales made on this site. By placing an order, you accept these T&C in full.
2. Seller Information
Company Name: L’aube étoilée
Address: 8877 Rue Lajeunesse-110
Phone Number: 438-530-3396
Email Address: coordination.aube@gmail.com
3. Products
The products sold on our site include t-shirts, clothing. Each product comes with a detailed description and pricing information.
4. Prices
Product prices are listed in US dollars (USD) and include all applicable taxes. Shipping costs are added to the product prices and are detailed on the "Shipping" section of our site.
5. Orders
To place an order, select the desired products, add them to your cart, and follow the instructions to complete your purchase. An order confirmation will be sent to you by email.
6. Payment
Payment can be made by credit card, PayPal, or any other method indicated on our site. Payment is required immediately upon ordering.
7. Shipping
We ship our products worldwide. Here are the regions we cover:
United Kingdom
Germany
Europe (EU)
Norway, Iceland, Liechtenstein, Switzerland
United States
Canada
Rest of the world (ROW)
8. Withdrawal and Returns
According to Quebec's consumer protection law, you have 30 days from the receipt of your order to exercise your right of withdrawal and return products for a refund if you receive a defective product, provided you supply pictures of the defects.
For customers outside of Quebec, return policies may vary based on local laws and our specific return policies. Please refer to the returns and exchanges section on our website for detailed information. If you encounter any issues with your order, feel free to contact us directly for assistance.
9. Warranty
Our products are guaranteed against any manufacturing defects. If you receive a defective product, please contact us within 30 days of receipt to arrange for an exchange or refund.
10. Liability
Our liability cannot be engaged in case of non-compliance with the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products you plan to order.
11. Data Protection
We are committed to protecting your personal data in accordance with the applicable data protection law. Your data will only be used for the processing of your orders and the improvement of our services.
12. Disputes
These T&C are subject to the laws of Quebec. In case of a dispute, an amicable solution will be sought before any legal action. If no amicable solution is found, the courts of Quebec will have jurisdiction to resolve the dispute.
13. Modification of T&C
We reserve the right to modify these T&C at any time. The new T&C will apply to orders placed after they are posted on our site.
14. Contact
For any questions or complaints, you can contact us at: coordination.aube@gmail.com